The Standard Forwarding web site features advanced logistic tools and services. In order to support this functionality you should be using one of the following browsers: Google Chrome, Internet Explorer 11 or Firefox 52. Older browsers may be problematic. 

Forgot Password
Forgot Password?  Please click here if you need to have your password reset.
If you need additional assistance, feel free to contact

Password Hints
Please check your log in and password to be sure you are entering correctly. 
Passwords are case-sensitive, so please be sure to enter yours exactly as it is shown.
If you log in incorrectly 10 times in 5 minutes your account is locked out for 10 minutes.
If you need help please contact us at

Important Internet Setting
Please make sure the “Enable Native XMLHTTP Support” setting is checked in Internet Explorer.
Close all open browsers
1. Open Internet Explorer
2. Click the Tools menu
3. At the bottom of the menu, click Internet Options
4. Click the Advanced Tab
5. Scroll all the way to the bottom
6. Ensure that "Enable native XMLHTTP support" is CHECKED!
7. Click OK at the bottom

Standard Forwarding Support Resources
For questions concerning our website functions please contact
For technical questions or information please contact

For questions about a shipment or Standard Forwarding services please contact our Customer Service Team at 877-744-7783.

For all topics related to EDI, API, or FTP Support Requests, please send email to our EDI Team at

There is valuable information that can help speed up the solution process. Please provide any or all of the following information when you have an issue or question concerning our website.
Username and Password
The error message
When the problem started
Last time this problem occurred
Behavior being experienced and behavior expected
Steps that led to the behavior
Browser/version being used
Is it an issue for one user or multiple all users?

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