Real-World Solutions: Truckload Brokerage

Customer Challenges

• Onboarding New Vendors

• 24/7 Customer Service

• Managing Communication with a Vast Vendor List

• Full Automation with Transportation Providers

• Achieving Tender Acceptance Above 35%

• Receiving Timely Feedback on Vendor Performance

Our Solution: Standard Forwarding Freight

Vendor Onboarding and Meetings

• Conduct ongoing sessions to ensure vendors are fully aligned with the new shipping process.

Integrated IT Solutions

• Our TMS seamlessly communicates with the customer’s OTM for a streamlined experience.

Virtual BOTs

• Four specialized BOTs efficiently process LTL tenders, enhancing speed and accuracy.

Real-Time KPI Reporting

• Provides instant insights into vendor compliance to ensure consistent performance tracking.

Customer Benefits

Fewer Disruptions

• Streamlined vendor onboarding minimizes operational interruptions.

Rerouted Vendor Calls

• Vendor calls are redirected to Standard Forwarding Freight Operations through PickupAppointment.com, improving efficiency.

Seamless Communication

• Fully integrated TMS ensures smooth processing from tender submission to invoicing.

Tender Acceptance Exceeding Expectations

• Achieve a tender acceptance rate surpassing 40%, exceeding the initial goal of 35%.

Real-Time Compliance Reporting

• Instantly share non-compliance data with the client to address issues promptly.

Ready to Simplify Your Freight Operations?

Contact Standard Forwarding Freight Today!